AUTHOR : Uber
PUBLISHED : 2019-11-28 10:34

Advarer om Windows 10 Thunderbolt problem


Microsoft advarer nu om et usædvanligt Windows 10 Thunderbolt problem.

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Microsoft har frigivet en supportbulletin, der advarer brugere om en ny udgave i Windows 10, der kan få Thunderbolt enheder til at stoppe med at virke under visse situationer.

Ifølge den nye supportbulletin forekommer dette problem for brugere, der kører Windows 10, version 1909, 1903, 1809, 1803 eller 1709, og har Hurtig opstart/Fast Startup aktiveret og har flere enheder tilsluttet en Thunderbolt dock.

Hvis disse brugere udfører følgende trin, kan det forårsage, at Thunderbolt enhederne ikke længere fungerer, selvom de stadig er opført som operationelle i Enhedshåndtering.

- You connect the Thunderbolt Dock to the computer. Devices on the Thunderbolt Dock are enumerated.

- You press the power button to put the system into a Soft Off (S5) power state. After the screen turns off, - - You remove the Thunderbolt Dock.

- You wait for the S5 process to finish, plug in the Thunderbolt Dock, and then wait five seconds for the Thunderbolt Dock to become idle.

- You power on the computer. Then, you check whether the mouse, keyboard, and USB key are functional.

En Soft off (S5) power state/strømtilstand aktiveres, når Windows lukker helt ned, men enheden fortsætter med at være funktionel. Denne strømtilstand ses typisk under en genstart af Windows.

"The soft off state is when the system fully shuts down without a hibernation file. Soft off is also known as a "full shutdown." During a full shutdown and boot, the entire user session is torn down and restarted on the next boot. Consequently, a boot/startup from this state takes significantly longer than S1-S4. A full shutdown (S5) occurs when a system restart is requested (or an application calls a shutdown API)."

Dette problem sker altså kun under visse omstændigheder, og selv da, har det kun en 5% fejlfrekvens, så det bør ikke påvirke så mange mennesker.

Hvis du bruger en Thunderbolt dock med Windows 10 og finder ud af, at dine enheder holder op med at fungere, forklarer Microsoft, at du bare skal genstarte din computer for at få dem til at fungere igen.

”When the failure occurs, the functionality of the devices cannot be restored by re-attaching the Thunderbolt Dock. Instead, you have to restart the computer”

For at forhindre, at dette sker, kan brugere af Thunderbolt docks udføre en komplet nedluking af computeren, så pc'en er helt slukket, og derefter tænde enheden igen for at starte Windows.


Kilde & Image credit:
borncity


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